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Customer Support Service

We are looking for a competent Customer Support Service Manager to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments also be responsible for resolving overdue bills and collecting payments from those who owe.

Our Collection Representative should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.

Responsibilities:-

Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status

Requirements:-

High School Diploma or equivalent 2+ years of Customer Service Representative experience 2+ years of collections/payment experience Microsoft Dynamics experience preferred, not required

— WORK FROM HOME/REMOTE JOB

— Salary –: 5k—10k Per Month